Frequently Asked Questions


Return Policy

What is your return policy?

We will allow for exchanges for different item(s) 60 days after date of purchase with an accompanying receipt. No refunds will be issued. 

Craftsmanship Guarantee

What is your guarantee on craftsmanship?

Our limited warranty covers damaged findings, ear wires, solder joints and jump rings. In addition, we guarantee our gold and silver finishes. 

Re-Sell

Do you offer wholesale?

Yes, we enter into wholesale arrangements. A minimum quantity of 25 pieces is required for wholesale orders. Payment terms and discounts will depend on credit worthiness and other negotiable factors. Please contact Michael Quan at michael@alyxialeaf.com for further information.